If you have any questions, we are more than willing to help you. To help you navigate, we already collected the most frequently asked questions.
Products
What’s your product range?
We have six different product groups. Swaen will provide all your kilned base malts, Gold Swaen consists of caramelised malts and Black Swaen collects our roasted malts. Our most special and innovative malts find their home at Platinum Swaen, while biological malts are gathered in Green Swaen. Lastly we have flakes to give your beer that extra touch.
What’s are the packaging options?
The Swaen offers packing in 25kg (loose and on pallets), big bags up to 1.250kg, liner bags in container, and bulk in truck.
Is there a minimum order?
Yes, there is a minimum order volume of 1 pallet.
Where can I find the analysis of your products?
Just click on the product you want and scroll to the bottom of the product page.
Shipping
What’s the lead time?
If items are in stock, the following lead times can be taken into account. 3 days for countries in the EU. 5 days for other European countries.
Where do you ship to?
We transport to anywhere in the world, by truck or ship (through Antwerp and Rotterdam – two of the biggest sea ports in Europe). Contact us or our distributors for the options.
Our company
Can we book a tour?
On weekdays we can provide a guided tour through our malthouse, if you’re active in our sector. Brewers, distillers, distributors and of course brewing students are always welcome to contact us. For everybody else we have our Open Days.